|
Position Available: Me to We Customer Service Officer
Are you a person who enjoys challenges and making a difference in the world?
Me to We is an innovative social enterprise that provides people with better choices for a
better world. Through socially conscious and environmentally friendly products and life-
changing experiences, Me to We measures the bottom line, not by dollars earned, but by
the number of lives we change and the positive social and environmental impact we make.
In addition, half of Me to We's net profit is donated to Free The Children and the other
half is reinvested to grow the enterprise.
Me to We in China is seeking a Customer service officer to support our business
development team in appealing clients to join Me to We projects and optimising
customer retention. With an engaging personality and excellent written and oral
communication skills, the Customer service officer works to build relationships with
schools and corporate clients while ensuring costumer satisfaction.
The position is based out of Me to We’s office (Jing an District) in Shanghai. If you are
passionate, hard working and you love big goals and surpassing expectations, this
position is for you.
Principal Responsibilities:
• Responsible for participation registration in Me to We projects.
• Proceed to contact follow-ups, by phone and e-mail, with potential trip participants,
schools and corporate clients in order to finalize sales.
• Prepare registration and admission procedure.
• Set efficient system to organize participant’s information and communicate efficiently
with facilitation team.
• Assist participants in their trip preparation, by providing them with further information
such as insurance and medical needs.
• Elaborate efficient follow-up plan with participants and clients in order to ensure quality
control and customer satisfaction, engaging them in living and spreading Me to We
values in their daily lives.
Requirements:
An articulate, self-motivated team player with proven past success in building client
relationships, as well as strong will to share knowledge and make a positive influence,
you possess the following skills and attributes:
• Bachelor’s degree.
• Excellent written and spoken communication skills, in both Chinese and English, with
the ability to communicate the information in a clear, concise, and persuasive manner at
all levels.
• Very organized and reliable individual with a powerful work ethic, both as a team
member, but also as a self-starter.
• Friendly and outgoing with the ability to engage clients.
• Good knowledge of Chinese culture and environment.
• High degree of flexibility; open to working evenings and weekends as needed.
• Demonstrated leadership skills, with a proven ability to succeed with minimal
supervision.
• Great attention to detail and organizational ability.
• Belief in Me to We values and lifestyle.
What makes Me to We unique…
Me to We is a growing team with a lot of opportunity. Our office is filled with passionate,
driven, hardworking, entrepreneurial, shameless idealists, this means we work late, set
high goals and exceed them, and then push hard the following year to beat and exceed
last year’s goals of empowering youth to change the world.
If you think you would be an ideal candidate for the position, email your cover letter and
however only those considered for an interview will be contacted.
Me to We is an equal opportunity employer committed to diversity and welcomes all
interested parties to apply.
| 
发表于 2012-5-22 10:48:10
发表于 2012-5-28 17:43:34
顺便问一下，你这是做 NGO 圈里的猎头吗？